Privacy Policy

1. Data Controller & Contact

This Privacy Policy applies to all personal data collected by Grand Continent Hotels Limited. The registered office is No. 3, 80 Feet Road, Opposite Indoor Stadium, Koramangala 8th Block, Bengaluru, Karnataka – 560095. Contact email: info@grandcontinenthotels.com. :contentReference[oaicite:1]{index=1}

2. Information We Collect

• Personal data – name, contact details, government ID proofs for check-in.
• Booking and stay details such as dates, preferences, payment details.
• Website usage data including IP address, cookies and analytics. :contentReference[oaicite:2]{index=2}

3. Use of Information

We use personal data to manage bookings, communicate with guests, process payments, improve services, and comply with legal obligations. Marketing communications are sent only with consent. :contentReference[oaicite:3]{index=3}

4. Sharing of Information

Guest data may be shared with payment processors, affiliated brands, service vendors, corporate partners, and authorities when legally required or with consent. :contentReference[oaicite:4]{index=4}

5. Data Retention & Security

Personal and booking data is retained as per statutory and internal policy requirements. We use encryption, access control, and other safeguards to protect your data. :contentReference[oaicite:5]{index=5}

6. Guest Rights

Guests can request access, correction, deletion, or restriction of their data and withdraw consent in line with applicable data protection laws. :contentReference[oaicite:6]{index=6}

7. Cookies & Analytics

We use cookies and similar technologies to improve website performance and analytics. You may manage your preferences through browser settings or website tools. :contentReference[oaicite:7]{index=7}

8. Children’s Privacy

Our services are not directed at children under 18, and we do not knowingly collect personal data from minors. :contentReference[oaicite:8]{index=8}

9. Changes to Policy

This Privacy Policy may be updated from time to time. Updated versions will be posted on this website. :contentReference[oaicite:9]{index=9}

10. Contact Information

For questions about privacy practices or data rights, contact Grand Continent Hotels at info@grandcontinenthotels.com. :contentReference[oaicite:10]{index=10}